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05-16-2021 01:34 AM in
Galaxy MMy Samsung M30s phone is restarting again and again when I open some app from the phone. I have reset my phone phone but still the same issue. I have visited Samsung customer service for the issue they have install new software on my phone but that could not help me. Many of the user with M30s have the same issue and they are not able to solve the issue the issue occurs once the warranty is completed. Can you please have a look into this issue and help all of us with the update.
Thanks.
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05-16-2021 09:50 PM in
Galaxy M- Mark as New
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05-16-2021 10:29 PM in
Galaxy MShould we make a new, main post about M30s restarting issue?
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05-16-2021 10:32 PM in
Galaxy M- Mark as New
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05-16-2021 10:33 PM in
Galaxy MWould you like to make it?
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05-16-2021 10:41 PM in
Galaxy MOr we can make a Discord server to discuss the issue further.
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05-16-2021 10:45 PM in
Galaxy M- Mark as New
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05-18-2021 11:18 PM in
Galaxy MDear Samsung Member,
Greetings from Samsung Customer Support!
We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.
Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Note. please attach the error log file within 15 minutes of the error occurred.
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support