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03-26-2020 11:48 AM in
Galaxy M48 mp camera error showing while trying to capture after android 10 update. What to do?
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04-02-2020 12:19 AM in
Galaxy MI'm facing a black screen problem when I launch the camera app, it started by frontal camera and now both are not working.......only full black screen......
Please samsung , obviously there is a problem with the last android 10 update , so try to fix it
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04-29-2020 10:13 AM in
Galaxy MDear Samsung Member,
Greetings from Samsung Customer Support!
Kindly follow these below mentioned troubleshooting steps to resolve
camera issue:-
1) Reset camera settings: Click Camera > Go to Camera Settings > Reset Settings.
2) Clear camera app data: Go to Settings > Apps > Camera > Select Storage > Clear Data and click OK.
If issue still persist, kindly send us log file through error report section from Samsung Member within 15 minutes of issue occurrence, this will help us to assist you better. (Samsung member > Get help > Send feedback > Error report > Select the issue).
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support