Original topic:

Samsung M30S Internet connection issues after UI3 update

(Topic created on: 03-06-2021 10:13 AM)
416 Views
drprabhakar
Beginner Level 2
Options
Galaxy M

I'm facing frequent issue in internet connectivity. Even though the mobile signal is full and data is ON,  inter is not connected. 

This issue started after the UI3 update. Earlier it was working fine without any issue. 

Please fix this issue at the earliest.

6 Comments
Galaxy M
Once perform normal phone reset settings and reset network settings

settings>general management>select reset>click on reset/reset network settings

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1997sree
Active Level 5
Galaxy M
no use bro..i am facing the same
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drprabhakar
Beginner Level 2
Galaxy M

Not working, I have tried many times to reset the network settings but no luck. 

Samsung may have to release the fix updates for this issue as soon as possible.

Ehsank
Expert Level 5
Galaxy M
once go to settings >general Management >reset >reset network
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1997sree
Active Level 5
Galaxy M
i am facing the same issue .when using 2 sims, internet speed is verg very slow. i tried many steps..no use.
so i am forced to use single sim
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Samsung_Support1
Moderator
Moderator
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Galaxy M

Dear Samsung Member,


Greetings from Samsung Customer Support!


To resolve your device network issue please visit this link: https://www.samsung.com/in/support/mobile-devices/samsung-mobile-network-issues/#:~:text=1%20Check%2....

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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