Original topic:

Samsung M30 camera not working

(Topic created on: 09-16-2020 07:30 AM)
856 Views
Ashwini6327
Active Level 1
Options
Galaxy M
Hi, Samsung member kindly plz help me on this issue. Camera application not working 
13 Comments
Ashwini6327
Active Level 1
Galaxy M
it shows blank screen and some times another application running shows
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1997sree
Active Level 5
Galaxy M
did you restart the phone?
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Ashwini6327
Active Level 1
Galaxy M
yes..multiple times
0 Likes
Galaxy M
1. Click long press on camera icon than click then clik app info - then clik storage and there you see clear data and clear cache. click both option and try. and chek also apps permissions.
2. If it's not working reset your phone settings only. Go settings- General management - Reset settings only.
3. Chek your software update.
4. if that 3 steps not working contact service centre.
LoGan18
Active Level 3
Galaxy M

Tried all these steps, Still not working

0 Likes
Galaxy M
visit nearest service centre
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Galaxy M
Reset camera to default settings

Also, check apps with camera permissions
Samsung_Support3
Moderator
Moderator
Options
Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

* Clear camera application data.
Settings >Apps >Camera >Storage >Clear Data.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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Ashwini6327
Active Level 1
Galaxy M
did mentioned things but still camera app not working
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