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07-10-2020 10:15 AM (Last edited 07-10-2020 10:18 AM ) in
Galaxy MHi,
I have the exact problem of front camera not working and hang as a blank screen in my phone after the recent software update .Tried to clear data, force stopped the app, tried restarting, tried factory reset. Nothing worked. So went to nearby Samsung authorized service center. They analysed and said like camera ic is not working and asked me to change the motherboard for the cost of 7000rs. It is not even 1 and half years I bought Samsung M30 and this is highly disappointing.
Thanks
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07-10-2020 01:21 PM in
Galaxy M- Mark as New
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07-10-2020 01:21 PM in
Galaxy M- Mark as New
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07-10-2020 03:51 PM in
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07-14-2020 03:56 PM in
Galaxy MDear Samsung Member,
Greetings from Samsung Customer Support!
We apologies for your inconvenience. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
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09-24-2020 08:16 PM in
Galaxy MI have the exact problem of front camera not working and hang as a blank screen in my phone after the recent software update .Tried to clear data, force stopped the app, tried restarting, tried factory reset. Nothing worked. So went to nearby Samsung authorized service center. They analysed and said like camera ic is not working and asked me to change the motherboard for the cost of 7000rs. It is not even 1.2 years I bought Samsung M30 and this is highly disappointing.
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02-13-2021 10:49 PM in
Galaxy MThank you
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02-13-2021 10:53 PM in
Galaxy MThank you