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07-07-2020 06:48 PM in
Galaxy MAfter updating Android 10,
My galaxy M30 is not able to open camera app.
Everytime I open the camera app, the screen goes black and the app exits saying that "You cannot use more than one application that uses camera"
I did a factory reset as well. But nothing solved. This is really frustrating now.
I wish I could rollback to Android Pie.
If anyone found solution, please let me know
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07-07-2020 06:49 PM in
Galaxy MAfter updating to Android 10, My galaxy M30 is not able to open camera app 80% of the time. Everytime I open the camera app, the screen goes black and the app exits saying that "You cannot use more than one application that uses camera"
I have tried every possible solution on the internet but no luck.
I even did a factory reset. But nothing.This is really frustrating now. I wish I could rollback to Android Pie.
If anyone is facing the same issue after the update, please let me know
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07-08-2020 05:48 PM in
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07-08-2020 05:48 PM in
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07-07-2020 07:06 PM in
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07-07-2020 10:33 PM in
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07-08-2020 12:44 AM in
Galaxy MMy m30 phone also behaves the same. This issue should be resolved soon.
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07-09-2020 06:40 PM in
Galaxy MDear Samsung Member,
Greetings from Samsung Customer Support!
We apologies for your inconvenience. Please perform the below mentioned steps to resolve the issue:
1. Clear camera application data.
Settings >Apps >Camera >Storage >Clear Data.
For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support