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ArcticAvenger
Active Level 1
Guys i just uo5dtaed my samsung galaxy m20 and after the update i cammot use the device neatly . Every app I open the right bottom corner touch just freezes i have to oress for 10 12 times then i can use it. I have no screenguard and also i use full screen gestures also games like oubg and codm in landscape mode the same right hand side down corner doesn't work. Help me give me solutions or tell me where do i register my complaint about rhis issue. The display and touch is totally fine i just tested it.
6 Comments
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ukw
Active Level 7
did you try factory reset?
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ArcticAvenger
Active Level 1
no, i have data in it
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ukw
Active Level 7
you can backup your data
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ArcticAvenger
Active Level 1
any other solution where do i raise this issue
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ukw
Active Level 7
try go to nearby samsung service
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Samsung_Support2
Active Level 6

Hi there,

 

To resolve the issue please follow the below mentioned steps:

>Reset the device settings by navigating to Settings >> General Management >> Reset >> Reset Settings.

>Check your device performance in Safe mode.

For further assistance, register your concern in Samsung members app(Open Samsung members app>click on “+“icon>send feedback>Error report/ Ask Questions).

 

Regards,
Team Samsung Members

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