Original topic:

Samsung M 52 facing green and pink line issue

(Topic created on: 10-06-2024 04:06 PM)
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heman91
Active Level 1
Options
Galaxy M

I have bought samsung M 52 two years back, in the past 2 months I have been facing green and pink line issue on display centre part after a recent update.But company is not accepting the fact they tell that this is not issue as per their guidelines of smartphones. Also my back body has 2 scratches so they are using it as second reason to cancel repair they do not want to repair product anyhow for free. I bought this phone considering the Durability of samsung brand but now lost all .I also raised job sheet from service centre but on call customer care cancelled saying they don't have any guidelines for this model and secondly they make excuse of back body damage scratches and dents.

All I want to say It's samsung faults not it's user so Samsung should at least come forward for repair..else I no one buy from samsung any longerIMG_20241006_160129_870.jpgIMG_20241006_160130_589.jpgIMG_20241006_160122_531.jpg

7 Comments
broMango
Active Level 6
Galaxy M
Scammed by scamsung.
Rohitrajb
Active Level 1
Galaxy M
Mera Bhi same hai bro 2day pahle
heman91
Active Level 1
Galaxy M
Yr kya kiya jaaye phir kahin upr complain krna padega....display change 7500 rs me ho rha aur usme guarantee nhi hai ki phir se na aa jaye
Rohitrajb
Active Level 1
Galaxy M
Ab kya karen Samsung Wale free change krenge nahi aur paise de kar change karwange to koi guarantee bi nahi denge. Mood off hogya hai mera bhai
heman91
Active Level 1
Galaxy M
Haan same here
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Rohitrajb
Active Level 1
Galaxy M
😮IMG-20241005-WA0004_1000023024_1728131681.jpg
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cs_member10
Expert Level 5
Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we have arranged a call back for you from our senior team. Our team will call you as soon as possible and try to help you regarding your device issue. The reference no is 1196471304 for call back.

Warm Regards,
Samsung Customer

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