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01-11-2025 06:19 AM (Last edited 01-11-2025 06:22 AM ) in
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01-11-2025 06:48 AM (Last edited 01-11-2025 06:49 AM ) in
Galaxy M--> Select Device care
--> Select Diagnostics
--> Phone Diagnostics
And then if your phone passes all the tests without any errors that means your Device software and hardware are working fine because original.
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01-11-2025 07:37 AM in
Galaxy MThis is in addition to what @Kuldip_India posted
If this reply answered your query please tap 3 vertical dots to the right of my reply and tap "Resolved". Thank you 😊
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01-14-2025 12:28 PM in
Galaxy MDear Samsung Member,
Greetings from Samsung Customer Support!
As per your query, we would request you to kindly try to register your product by following the steps provided in the link below. If your product registers successfully, it means you have genuine products.
How to register your product: https://www.samsung.com/in/support/your-service/main
Additionally, if you prefer, you can visit a service center to have your device inspected by the technical team. They will be able to provide you with comprehensive information and assistance after the inspection.
You can locate your nearest service center using the following link: https://www.samsung.com/in/support/service-center/
Warm Regards,
Samsung Customer Support.
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Galaxy M