Original topic:

Samsung Galaxy m30s hotspot failure (not detectable) after android10 update

(Topic created on: 05-12-2020 08:10 AM)
423 Views
shubh88
Beginner Level 3
Options
Galaxy M

After update to android 10, my samsung m30s phone's hotspot is not detectable in my laptop.

It shows in other devices (other laptops and mobile phones) but not in my windows 8.1 lenovo laptop.

I have tries every possible troubleshooting option out there.

Kindly resolve the issue.

5 Comments
EdoMadara
Active Level 7
Galaxy M
Its an android 10 bug bro. Only way is to reflash android 9 firmware on your device, or wait for the patch update which could(possibly) fix it.
0 Likes
Galaxy M
Try Adding Manual Wifi On Laptop.
0 Likes
1978SKJha
Active Level 3
Galaxy M
go to settings of connectivity and data or hotspot option and its settings
0 Likes
cs_member9
Active Level 7
Galaxy M

Dear Samsung Member,

 

Greetings from Samsung Customer Support!

 

Kindly follow the below mentioned step to improve the performance of the device:

Settings >> General Management >> Reset>> Reset settings: Reset all settings to their default

 

Kindly create data backup of your device via SMART switch mobile application or

http://www.samsung.com/in/support/smartswitch pc suite.

Remember google password before resetting the device because it required during initial setup.

 

For further assistance, register your concern in Samsung Members Application (Samsung Members App > get help> Feedback >Error report > Attach log file for any issue)

 

Thank you for writing to Samsung.

 

Warm Regards,

Samsung Customer Support

0 Likes
Samsung_6HjwWhG
Beginner Level 2
Galaxy M

this doesn't solve the problem, I was waiting for an update which can fix this problem since the android 10 upgrade! 

but it still the same!

0 Likes