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05-12-2020 08:10 AM in
Galaxy MAfter update to android 10, my samsung m30s phone's hotspot is not detectable in my laptop.
It shows in other devices (other laptops and mobile phones) but not in my windows 8.1 lenovo laptop.
I have tries every possible troubleshooting option out there.
Kindly resolve the issue.
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05-12-2020 09:06 AM in
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05-12-2020 11:55 AM in
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05-12-2020 12:34 PM in
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05-14-2020 03:05 PM (Last edited 05-14-2020 03:06 PM ) in
Galaxy MDear Samsung Member,
Greetings from Samsung Customer Support!
Kindly follow the below mentioned step to improve the performance of the device:
Settings >> General Management >> Reset>> Reset settings: Reset all settings to their default
Kindly create data backup of your device via SMART switch mobile application or
http://www.samsung.com/in/support/smartswitch pc suite.
Remember google password before resetting the device because it required during initial setup.
For further assistance, register your concern in Samsung Members Application (Samsung Members App > get help> Feedback >Error report > Attach log file for any issue)
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
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10-05-2020 11:45 PM in
Galaxy Mthis doesn't solve the problem, I was waiting for an update which can fix this problem since the android 10 upgrade!
but it still the same!