Original topic:

Samsung Galaxy M30s not responding

(Topic created on: 08-02-2020 09:43 AM)
328 Views
ANE786
Beginner Level 2
Options
Galaxy M

Guys it's been 20 Days I have bought a brand new Samsung Galaxy M30s and Suddenly today morning I was checking my facebook and it switch off or you can say screen got black out.

Nothing is happening , I try multiple things like , to Restart, Power on , even try to call on that number number is getting out of coverage area

Help me out please

7 Comments
Galaxy M
First try to charge it.
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veer
Expert Level 5
Galaxy M
go to service center
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Abdul_Rahman
Active Level 9
Galaxy M
It is better Visit the nearest service center
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Galaxy M
only display black or phone switched off?? Is there any sounds from the phone
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Anonymous
Not applicable
Galaxy M
Check if you can force reboot by holding vol down and power. Or recovery by vol up and power. If no change battery may be dead. Then check charging it for 2hr. Still same? visit service center
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Galaxy M
If it is Working Abnormally, Then Do Visit The Nearest Service Center
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cs-member13
Expert Level 4
Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

 

We would like to inform you that as you have tried all the steps, we request you kindly visit the service center as your device needs physical inspection. To check for the nearest Samsung service center kindly click on the link : https://www.samsung.com/in/support/service-center/


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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