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05-30-2020 02:27 PM in
Galaxy MDear Samsung Member,
Greetings from Samsung Customer Support!
Kindly follow below given steps in order to resolve the device heating issue:-
1) Turn off unused functions like Wi-fi, GPS, Bluetooth & Location settings when not using them.
2) Decrease the screen brightness if your device is heating.
Please visit this mentioned link for further details:-
https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/
For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
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06-04-2020 02:00 PM in
Galaxy M