Original topic:

Samsung Galaxy M21 Freezes and then automatically restarts

(Topic created on: 05-19-2021 06:27 PM)
372 Views
vprankul
Active Level 3
Options
Galaxy M

Please anyone help me with this, it started after the oneui 3 update.

7 Comments
RohanKhera01
Active Level 6
Galaxy M
Motherboard change
Speedy675
Active Level 4
Galaxy M
Motherboard failure. ₹8000 if you want to get your phone repaired. 😆 I don't know why Samsung put such a ridiculous chipset which fails after software update. Its a real shame.
vprankul
Active Level 3
Galaxy M

Its under warranty

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Speedy675
Active Level 4
Galaxy M
You are lucky then. I don't know about the situations in your locality, but if possible try to go to service centre as soon as possible.
Galaxy M
My m21 also faced many problem after one ui 3.0 and it increased more in one ui 3.1 . Now we cannot use this device for taking photo and videos , overheating , automatic switch off and auto restart problem faced every time . I requested samsung but no answer . Please make solve video .
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Lekshmanan
Expert Level 3
Galaxy M
Bro , I Telled You Already , Don't Late...Go To Service Centre ...If Warranty Expires It Cost 9000
cs-member13
Expert Level 4
Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

To resolve your device hanging issue please visit this link: https://www.samsung.com/in/support/mobile-devices/how-to-restart-the-device-when-freezed-or-hanged/

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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