Original topic:

Samsung Galaxy M20

(Topic created on: 01-02-2020 12:35 AM)
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fred12
Active Level 4
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Galaxy M
Today evening  when I was taking video , suddenly camera stopped working , saying overheated phone but before it was android 9 , the phone never got heated.
  Do reply for solution 
3 Comments
Manoj_mannu
Active Level 6
Galaxy M
restart in safe mode brother by switch off then on with power button and vol button
AMPK
Expert Level 3
Galaxy M
Restart and try again
Samsung_Support1
Moderator
Moderator
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Galaxy M

Hi there,

 

Please perform the following steps to resolve the issue:

1- Settings > apps > tap on 3 dots > show system apps > camera > storage > clear cache > go back > force stop.

2- For heating issue follow the given link- http://www.samsung.com/in/support/skp/faq/1119803

For further assistance, register your concern in Samsung members app (Open Samsung members app > click on “+“icon > send feedback > Error report/Ask Questions).

 

Regards,

Team Samsung Members

 

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