Original topic:

Samsung Galaxy M20 Stuck freeze issue

(Topic created on: 07-28-2019 10:37 PM)
3764 Views
IronmanSL
Active Level 3
Options
Galaxy M
I'm using M20 rightnow its uptodate and I'm facing some dispaly freeze issues which like touching last position I touched. Its very annoying and frustrating when typing , gaming, etc.... is there anyone else facing this matter???
14 Comments
shekhu14
Beginner Level 2
Galaxy M
i m feeling the same problem , it hangs a lot after update to android 10 in my galaxy m 20
0 Likes
Ilakkiyan
Beginner Level 2
Galaxy M
after android 10 update, hanging issue is even more worse. kindly provide proper update to resolve this isssue
0 Likes
AmilaViduranga
Beginner Level 2
Galaxy M

I also faced same issue. I have refereed this site and did what they are saying. https://r1.community.samsung.com/t5/Others/5-Most-Common-Samsung-Galaxy-M20-Problems-amp-Fixes/td-p/.... I followed step 4 . Addition to that I have removed the least priority apps after prioritize the apps. Then issue seems to be ok.  

0 Likes
Mahmudrabby
Beginner Level 2
Galaxy M
yap me too facing this issue,,,,,,
0 Likes
Samsung_Support3
Moderator
Moderator
Options
Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!


To resolve your device hanging issue please visit this link: https://www.samsung.com/in/support/mobile-devices/how-to-restart-the-device-when-freezed-or-hanged/


For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

0 Likes