Original topic:

Samsung Customer Support not responding

(Topic created on: 06-19-2021 11:48 PM)
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Abhi216
Active Level 1
Options
Galaxy M
I am a user of M30s.its being mpre than a month facing restarting issue.

Got to know from your earlier response that it is happening due to some patch update.

Kindly revert bck the patch update from samsung 30s and help us using the phone.

Requesting all samsung 30s user to like share the post and repost so that we ll get the updates soon.
2 Comments
cs-member13
Expert Level 4
Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

We apologize for your inconvenience. We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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