Original topic:

Samsung A7 take to much time to boot after update it to android 10

(Topic created on: 03-18-2020 12:58 PM)
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Rahulka
Beginner Level 2
Options
Galaxy M

I update my Samsung a7 phone and install it but it takes to much time (more than an hour)for booting. it will show mi only Samsung name on the screen.

what can Ido, please give me some suggestions.

2 Comments
Galaxy M
I think it's your software issue, you should take your device to service center
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cs_member9
Active Level 7
Galaxy M

Dear Samsung Member,

 

Greetings from Samsung Customer Support!

 

Kindly perform the below mentioned quick steps and be assured it should resolve your issue:

1) Check space availability: keep at least 20% internal memory free.
-Settings > Device Care > Storage.
2) Check internal memory space: To improve the performance RAM of the device should be free. So, clear the RAM memory once in a day.
-Settings > Device care > Memory.

 

Kindly visit the given link for the complete steps of hanging issue:
https://www.samsung.com/in/support/mobile-devices/how-to-restart-the-device-when-freezed-or-hanged/

 

Thank you for Writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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