anik90
Active Level 3
Options
Galaxy M
I face a problem after update. I didn't get otp or any sms in sim2 when I use internet by sim1. Please check this issue.
2 Comments
Monu124
Active Level 7
Options
Galaxy M
Try to insert another sim and check if the problem is with your sim and if the problem doesn't fix contact customer support
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cs_member8
Active Level 6
Options
Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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