When you use features or apps that require more power or use them for extended periods, your device may temporarily heat up due to increased battery consumption. Close any running apps and do not use the device for a while.
The following are examples of situations in which the device may overheat. Depending on the functions and apps you use, these examples may not apply to your model.
During the initial setup after purchase or when restoring data.
Downloading large files.
Using a large amount of data for syncing with the cloud, email, or other accounts.
Using a navigation app in a car while the device is placed in direct sunlight.
Using the mobile hotspot and tethering feature.
Using the device in areas with weak signals or no reception.
Charging the battery with a damaged USB cable.
The device’s multipurpose jack is damaged or exposed to foreign materials, such as liquid, dust, metal powder, and pencil lead.
Using apps that require more power or using apps for extended periods. (playing high-quality games, recording videos for an extended period, streaming videos, when connecting to a TV).
Conflicts between running apps may cause the device to heat up. Restart the device.
While multitasking (or, when running many apps in the background).
If the device overheats or feels hot for a prolonged period, do not use it for a while.
Use these 10 quick ways to cool your phone when it starts to overheat in the summer. ☀️
1. Take off the case. 2. Take a break from playing games. 3. Use airplane mode. 4. Only charge your phone’s battery to 80%. 5. Stay out of the sun directly from your phone. 6. Minimize the brightness of your screen. 7. Use a manufacturer-approved charger. 8. Disable unused apps in your phone. 9. Stay up to date with your applications. 10. Ventilate the phone, or blow on it.
Be sure to click the 3 dots and " ✓ Accept as Solution" when you find an answer that works for you.
When you use features or apps that require more power or use them for extended periods, your device may temporarily heat up due to increased battery consumption. Close any running apps and do not use the device for a while.
The following are examples of situations in which the device may overheat. Depending on the functions and apps you use, these examples may not apply to your model.
During the initial setup after purchase or when restoring data.
Downloading large files.
Using a large amount of data for syncing with the cloud, email, or other accounts.
Using a navigation app in a car while the device is placed in direct sunlight.
Using the mobile hotspot and tethering feature.
Using the device in areas with weak signals or no reception.
Charging the battery with a damaged USB cable.
The device’s multipurpose jack is damaged or exposed to foreign materials, such as liquid, dust, metal powder, and pencil lead.
Using apps that require more power or using apps for extended periods. (playing high-quality games, recording videos for an extended period, streaming videos, when connecting to a TV).
Conflicts between running apps may cause the device to heat up. Restart the device.
While multitasking (or, when running many apps in the background).
If the device overheats or feels hot for a prolonged period, do not use it for a while.
