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Original topic:

SAMSUNG GALAXY M52 5G BATTERY DRAIN OVER 15 PERSENT IN NIGHT.

(Topic created on: 11-01-2025 07:44 AM)
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sabikalam
Active Level 1
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Galaxy M
ALL THE SETTINGS I ALREADY ON FOR BATTERY SAVING LIKE BACKGROUND LIMIT, UNUSED APP TO SLEEP ALREADY ON AND MY DATA ALWAYS OF AT NIGHT THEN WHY THAT MUCH BATTERY DRAIN.

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goodthings
Expert Level 5
Galaxy M
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.

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Solution
goodthings
Expert Level 5
Galaxy M
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
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goodthings
Expert Level 5
Galaxy M
You're welcome to here.
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cs_member10
Moderator
Moderator
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Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, you have already done the possible troubleshooting steps and the issue remains unresolved, we kindly request you to share the log file. Also, share the video clips and images for better understanding. This will help us to investigate further and resolve the issues.

To share the log file: Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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