SAMSUNG GALAXY M31S

[Darling2021]

Getting heat issue from day one for Samsung m31s.  It's just 10 days mobile. Any tips guys? Am not using any gaming. Only social media and browsing . Any other  maintenance  tips? Apart from heat, it was very good device.  Used redmi note 9 earlier. 

[Samsung_Support2]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We apologize for your inconvenience. Please visit this mentioned link to resolve your device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[Darling2021]

Hi Team, thanks for reply. APART from heat issue, am facing slow charge issue as well..while you claim full charge in 97 minutes, for me it takes 3 hours to full charge..so what should I do for that?