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07-29-2021 01:23 PM in
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07-31-2021 08:30 AM (Last edited 07-31-2021 09:04 AM ) in
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07-31-2021 10:44 AM in
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08-02-2021 07:22 PM in
Galaxy MDear Samsung Member,
Greetings from Samsung Customer Support!
We apologize for your inconvenience. We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.
Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Note. please attach the error log file within 15 minutes of the error occurred.
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
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08-02-2021 09:39 PM in
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08-04-2021 10:04 PM in
Galaxy MEven I'm facing the same issue. I visited the service center and they told me to get motherboard repaired for 9k. They even tried updating the software but useless. With your experience if even after changing the motherboard, it seems the issue is still there, that definetly means it's a software issue. And poor customers are replacing motherboard uselessly and still no solution.
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08-21-2021 09:16 PM in
Galaxy MStop this stupid reply. 1000s of users r reporting the same issue post update, where the hell is the fix.
Fraud company.
Samsung is the biggest fraud who purposely introduce bugs post update n will never fix it. Service center will ask huge money to fix it. This is the way this cheat company is growing.