Original topic:

Restarting issue

(Topic created on: 09-19-2021 01:27 AM)
193 Views
x-z
Beginner Level 2
Options
Galaxy M
Anyone using Samsung m21/ m30s 
Facing restarting or freezing issue nowadays anybody has a solution of this ?? 
9 Comments
Abpal
Active Level 10
Galaxy M
Try uninstalling updates of android system webview and clear data also.
Then, update this app from Play Store.

Try this, let me know the results.
0 Likes
AlphaTrion
Expert Level 1
Galaxy M
If that solved the issue, it would mean that samsung were exploiting the customers, for months.
0 Likes
Lekshmanan
Expert Level 3
Galaxy M
Many Of The Users Reporting This Issue ! Soln Is Replacement Of Motherboard.

0 Likes
Galaxy M
why not buy a new one by putting some extra money...who knows if the same problem occurs
0 Likes
animeshmodi
Expert Level 5
Galaxy M
Only solution is pay 6k-8k for changing motherboard and never choose Samsung again
0 Likes
SrajTech
Expert Level 5
Galaxy M
Yes buy a new one if you can
Raise the matter on social media
And send mail using screenshots of 5 to 6 restart issue from community to various news editors and Samsung ceo and service head, if they receive in bulk, the issue will be highlighted
support@gsmarena.com
Mohammad.asif@intoday.com

https://www.fonearena.com/blog/342299/samsung-galaxy-m-series-a-series-auto-restart-freezing-issue.h...

https://www.indiatoday.in/technology/news/story/samsung-galaxy-m-series-and-a-series-users-in-india-...
0 Likes
AlphaTrion
Expert Level 1
Galaxy M
This issue have been reported here a number of times by others too.

Samsung just doesn't want to resolve or look into this. Its clearly their mistake which occurs right after an update (and will not able to downgrade to an older version even from service centre). The only solution is to replace the motherboard according samsung.

Never choose samsung again.
0 Likes
Veer2000
Active Level 7
Galaxy M
0 Likes
Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!  

We apologize for your inconvenience. To resolve your device hanging issue please visit this link: https://www.samsung.com/in/support/mobile-devices/how-to-restart-the-device-when-freezed-or-hanged/ 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,  
Samsung Customer Support

0 Likes