Original topic:

Restart problem

(Topic created on: 10-25-2022 12:08 PM)
365 Views
chakrii
Active Level 3
Options
Galaxy M
My samsung m30s automatically restarting problem.

Help me guys?
5 Comments
milton01
Active Level 3
Galaxy M
Check Auto restart at set time option in battery and device care. If on then off it.
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chakrii
Active Level 3
Galaxy M
Already did it, again same problem
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milton01
Active Level 3
Galaxy M
I think then u have to go to service centre.
cs_member8
Moderator
Moderator
Options
Galaxy M

Dear Samsung member,

Greetings from Samsung customer support.

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same and please follow the easy troubleshooting steps which might help to solve the issue.

There are two methods to disable the auto-restart function
Method 1: From the home screen swipe up or down to access the App Screen > Setting > General Management > Reset > Auto Restart > To Turn OFF auto-restart slide the slider toward the left.
Method 2: Go to 'Settings'>>Tap on 'Battery and device care'>> Tap on Three dots>>Tap on 'Automation'>>Disable 'Auto-restart at set times' if enabled

If you are facing this issue after installing any new application then uninstall that application.
Navigate to the Apps screen and tap on Settings>>Tap on Apps>>Tap on the desired app>>Tap on Uninstall>>Tap on OK

Reset settings: From the home screen, click on Settings>>General Management>> click on reset and then reset setting.

If the issue still persists we would request you to kindly visit your nearby service center, for the physical inspection of your device. Please be assured, our team will surely help you with this.

You can search for the nearby service center from the given link:-https://www.samsung.com/in/support/service-center/

Thank you for writing to us.
Warm Regards,
Samsung Customer Support.

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Galaxy M
Don't buy Samsung phone, it creates problems through updates and heavy charges through service centers