Original topic:

Restart problem

(Topic created on: 10-17-2021 09:26 AM)
580 Views
ybhoi
Active Level 1
Options
Galaxy M
My samsung  galaxy m30s is automatically  restart..please solved this problem 
7 Comments
xROHANx
Active Level 4
Galaxy M
Maybe your auto restart turned ON

To turn it off :

1. Go to settings
2. Search Auto restart
3. Turn off auto restart

TBagchi
Active Level 2
Galaxy M
My M30s is also facing the same problem. After factory reset it's the same. No fix will work until a new update came from bogus samsung.
Digvijay81
Active Level 4
Galaxy M
Hey I am facing this issue after the Android 11 update
I reset my m30s once but problem is still there.

Some users suggested to re install software via Odin
What u think?
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TBagchi
Active Level 2
Galaxy M
I am waiting for an update also samsung customer care they told me to visit a service center to re-install the os. If nothing works I'll try it by myself.
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Galaxy M
Many users reported about this issue here.
For some users, it got fixed after factory reset.
For some users, after Flashing new firmware.
For some users it fixed after changing motherboard.
For some users it was fixed after next software update.
For some users, it is not fixed even after following the above tips.
But noone knows the exact solution for this issue.
Anonymous
Not applicable
Galaxy M
It is because of the september update,which is unstable.We can only wait for next update😓
Galaxy M

Dear Samsung Member,
  
Greetings from Samsung Customer Support!
 
We acknowledge your query and apologize for the same. To resolve your device hanging issue please visit this link: https://www.samsung.com/in/support/mobile-devices/how-to-restart-the-device-when-freezed-or-hanged/

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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