Restart issue

[Aryan0007]

Facing a lot off issue of restarting phone again and again after update.

[ONKAR2113]

In this issue occurs not properly updated in your mobile
In this problem solve next updated
Or visit samsung services center

[Jiyodilse]

Doesn't matter after some times again it will cause restart problems..due to android 11 OS..
And till that if are not under warranty u will have to pay 7k plus money to change motherboard...
I had also m30s..i have changed 2 times motherboard by Samsung Service center..no restart problem solved yet .before 15days i have sold this..buy another new unit..

[MK2791]

What is the warranty on new motherboard?

[Jiyodilse]

It will come with 6months warranty if your phone old than 1 year if your phone under brand 1year warranty it will come with your exiting phone warranty

[Jiyodilse]

Due to exynos processors..
Samsung's exynos processor unable to handle android 11 os through Samsung has given for marketing purposes (2 major OS support and 3 years security patch )to sell more units n india..

Mainly restart issues facing by Samsung exynos 9610,9611,9825 etc based processor ...

[MatthewI632]

It's not because they can't handle, but it's because of poorly written code (I think there's a bug with the firmware that causes updates that were paused or installed with slower connection to cause permanent automatic restart issues).

[Jiyodilse]

U can root your device and try with custom OS..there u will have same problem also..actually samsung used refurbished chipset inside every m30s,A50 (etc..exynos 9611 based processor)
If u have cpu info app u can try and find where clearly show chipset number 9610 instead of 9611 or etc..

[cs-member13]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support 

[Samsung_Support2]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support