Regarding processor exynos 9611

[SJ55526]

Having battery drainage issues , heating issues and restarting issues. my phone battery dies in 10hrs of normal usage. m31s has 6000mah battery it should happened like this and my battery is totally fine. it gets heated in cold room while using normal usage just using whatsapp and all. also it restarted automatically after freezing for a while 2-3 times last week. It is the problem of processor due to which motherboard is not working properly. this processor is not that much compatible with android 11 in m series. I want Samsung to review it and help others who are facing same idsued

[SJ55526]

that software is unoptimized and uncompatible with exynos 9611

[Anikroyale]

You think all phones have the same software?

[Invincible7]

Isn't it the same??
Once you said when some one posted this ss
no need to hide the software version all the phones have same...

[Anikroyale]

Bruh that's different, that's the build ID, that's same for all models of (here, M51), but the software in M31s, M51, A51, S20, S21U aren't the same.

[Invincible7]

Oh ok i didn't knew about that.

[SJ55526]

I am hoping the same

[Samsung_Support2]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. Please visit this mentioned link to resolve your device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/

To resolve your device battery drain issue please visit this link: https://www.samsung.com/in/support/mobile-devices/how-can-i-optimise-and-extend-the-battery-life-on-...

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[PTiwari007]

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[devendra94]

The problem just was exynos 9611 in not stable for his won device and drain battery fast even though I haven't use for 5 hour it drain around 46 %of battery

[JithinAjith]

Not all Exynos 9611 phones. No issues in Samsung Galaxy A51 ( Exynos 9611 ). Exynos 9611 is good for gaming