Beginner Level 2

Sir,

I had purchased a mobile Galaxy M30S last year on 02/10/20. On 10/10/20 my phone is off. I had visited the Samsung care Bapuji Nagar branch, they behaved very roughly and told me that my motherboard is gone out of order. The cost of the motherboard is around 8000/-. Just think after 8 days of warranty this issue comes. So I think SAMSUNG stands to be the most useless company in India. I hope my motherboard should be replaced free of cost.

The authority may call me regarding the issue, I am preparing a video in detail and I ll try to make it viral in social media, I had also contacted the local news channel to cover my story.

5 Comments
Active Level 7
How to pass away ur motherboard?
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Active Level 6
Try to first escalate issue using all available Samsung channels.
If it doesn't work then use other means like social media, consumer forum.
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Active Level 7
My phone don't power on then i go to Customer service center then they told me give me 1000 tk and come back 7 days.
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Active Level 9
yes m30s having issues like this in many phones..
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