Original topic:

Regarding mother board issue of SAMSUNG GALAXY M30S

(Topic created on: 10-14-2020 01:09 PM)
239 Views
subhrajitmech
Beginner Level 2
Options
Galaxy M

Sir,

I had purchased a mobile Galaxy M30S last year on 02/10/20. On 10/10/20 my phone is off. I had visited the Samsung care Bapuji Nagar branch, they behaved very roughly and told me that my motherboard is gone out of order. The cost of the motherboard is around 8000/-. Just think after 8 days of warranty this issue comes. So I think SAMSUNG stands to be the most useless company in India. I hope my motherboard should be replaced free of cost.

The authority may call me regarding the issue, I am preparing a video in detail and I ll try to make it viral in social media, I had also contacted the local news channel to cover my story.

5 Comments
Kawsar4s
Active Level 10
Galaxy M
How to pass away ur motherboard?
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TimonN
Expert Level 3
Galaxy M
Try to first escalate issue using all available Samsung channels.
If it doesn't work then use other means like social media, consumer forum.
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Kawsar4s
Active Level 10
Galaxy M
My phone don't power on then i go to Customer service center then they told me give me 1000 tk and come back 7 days.
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Jiyodilse
Active Level 9
Galaxy M
yes m30s having issues like this in many phones..
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Samsung_Support3
Moderator
Moderator
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Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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