Regarding Charging issue in M31

[Ankit_Naik]

My Galaxy M31 has drastically taking long time to get charged after the September Security Patch.

Earlier it would get charged in 2.5 hrs fully. But now after Latest update my device is taking more than 4hrs to get cgarged.

Anyone else experiencing the same problem....?

[Lekshmanan]

Check Ur Cable.

[Ankit_Naik]

No issue with the cable and Charger. Even previous day the charging was good. But R8ght after the Update , next day its going 4 hrs long.

[trep]

Factory reset could be an option if you are interested in.

[Ankit_Naik]

Even done the factory reset. Still the problem exists.

[trep]

Is the estimated time by mobile for full charge is also 4 hrs?

[trep]

So, adapter needs to be replaced

[trep]

If nothing works from your side, visit service center.

[Ankit_Naik]

Ok....👍

[Samsung_Support2]

Dear Samsung Member,   

Greetings from Samsung Customer Support!    

We apologize for your inconvenience. Please visit this mentioned link to resolve your charging related issue: https://www.samsung.com/in/support/mobile-devices/battery-not-charged-charging-related-issue/#:~:tex... 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support