Rapid drainage of battery

[Movin10]

Since the latest update of One Ui 3.1 the phone battery is draining rapidly even when the phone is locked and that too with apps not running in the Background. Please fix with OTA update.

[Hasan178]

Which device

[Movin10]

Samsung m30s

[cs-member13]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please visit this mentioned link to resolve your device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/

To resolve your device hanging issue please visit this link: https://www.samsung.com/in/support/mobile-devices/how-to-restart-the-device-when-freezed-or-hanged/

To resolve your device battery drain issue please visit this link: https://www.samsung.com/in/support/mobile-devices/samsung-mobile-battery-drain-issue/

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[Movin10]

I tried doing all the steps that you'll have mentioned. But still my battery is draining very fast. There is a bug in the latest update of One Ui 3.1. I'm requesting samsung to please solve this problem as soon as possible. This is my first samsung phone and I'm having a very bad experience only due to the battery issue. Please solve as soon as possible