Original topic:

REGIONAL SIM LOCK

(Topic created on: 11-24-2020 01:26 AM)
1718 Views
mohdsohaib
Active Level 1
Options
Galaxy M
I bought Galaxy M31 in Saudi Arabia , now brought to India . Its showing regional sim lock as i inserted indian sim card and asking for REGIONAL CODE. what should i do now?
please suggest.
11 Comments
Shank_Sar
Active Level 8
Galaxy M
Haven't you call using that phone for atleast 5 minutes, because this permanently disables regional lock?
mohdsohaib
Active Level 1
Galaxy M
that's the issue, i haven't used it there.
Shank_Sar
Active Level 8
Galaxy M
Either sent them email and ask for unlock code or visit Customer care. They are the only one who can unlock.
Galaxy M
ask for the regional code from the company you got your mobile from
0 Likes
Ehsank
Expert Level 5
Galaxy M
you didn't used in Saudi?
mohdsohaib
Active Level 1
Galaxy M
no
0 Likes
Ehsank
Expert Level 5
Galaxy M
that is the problem, in india or abroad have to use sim atleast for 5 minutes the country you buy, now its very difficult plus may be expensive
tomorrow try to contact Samsung on WhatsApp and on get help section , and lets see

Screenshot_20201110-145908_Samsung Members_63169.jpg

Screenshot_20201022-123833_Samsung Members_62566.jpg

Ehsank
Expert Level 5
Galaxy M
what happened bro, solved or not?
0 Likes
Itsdebby
Expert Level 5
Galaxy M

you should have inserted  saudi sim and used for 5-10 minutes

try to contact customer support i hope they will help