Original topic:

[Production issue - Services center is looking after] M30 - Does not changes

(Topic created on: 08-03-2019 09:42 PM)
304 Views
Samdumg
Active Level 3
Options
Galaxy M
M30 doesn't change when connected with charger, but the charges with USB connected to laptop, with "Cable is not properly inserted" message.


Tried with multiple changer, the issue persist.


Any suggestions?

Edited :

I have also found, adapter charger works well after 50 to 60 % battery filled (using lap usb)
24 Comments
samwad
Active Level 5
Galaxy M
use the same charger given by company with your device
Manuvjeet
Active Level 6
Galaxy M
Please Use Original Accessories Provided In The Box For High Support Or Purchase One🙏
Samdumg
Active Level 3
Galaxy M
I have tried with different Samsung adapter, there is no use.
Samdumg
Active Level 3
Galaxy M
I'm using the same adapter.
0 Likes
Samdumg
Active Level 3
Galaxy M
@samwad
0 Likes
samwad
Active Level 5
Galaxy M
m30 supports fast charging so use a charger which is compatible
0 Likes
samwad
Active Level 5
Galaxy M
if you use any other charger your battery may get damaged
0 Likes
Samdumg
Active Level 3
Galaxy M
I use stock charger, I used other charger just to make sure there is no problem with adapter.
0 Likes
Manuvjeet
Active Level 6
Galaxy M
TRY THIS ------ GO TO SETTINGS THEN DEVICE CARE THEN click on battery then click on TOP RIGHT CLICK ON THREE DOTS THEN CLICK SETTINGS AND IN THAT CHECK IF FAST CHARGING IS ON OR NOT...I'LL POST A PIC SO YOU CAN UNDERSTAND PROPERLY