Problem with Samsung M21 Sound is not coming in Apps

[Members_XWBxAWp]

Sound is not appearing in any of the Apps like youtube. After the update sound is not coming.But in ringtone is coming so it means problem is only with the software

[cs-member13]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[niksw71]

Can you please suggest if it got fixed with software ?

Because I have the exactly the same problem you mentioned