Problem regarding notifications.

[AbhikGohil]

Hey!

I am a user of Samsung Galaxy M31s for almost 2-3 months. I didn't face any problems until now. There is a notification for storage booster, that says "Free up memory" that doesn't go. Generally, it doesn't take too long to free up memory but this time it has been stayed there for about 1 and half hours which concerns me.

I hope I can get solution to this asap.

[Sid_Karna]

Go to settings and search storage booster. Open it and turn off notifications.

[BVikram]

Storage booster is different then Memory free. Memory free clears all background Apps and it takes less time. Whereas Storage booster compress less frequently used Apps and delete saved .apk files and delete duplicate files which in general takes some time. That's why you it taking more time. You can't disable it, but this is storage booster is on demand, we need to run it separately. See pic. When you run optimize its will not run storage booster. You need exe it separately. Hope this helps you.

[cs-member13]

Dear Samsung member,

Greetings from Samsung customer support.

Thank you for sharing your concern. We acknowledge your query and apologize for the same. And please follow the easy troubleshooting steps which might help to solve the issue.

1. Clear app cache through Device care: Settings>> Storage>> Clean now.
Note: To delete files or uninstall apps that you do not use anymore, select a category under user data. Then, tick items to select and tap delete or uninstall.

2. Clear cache memory of a particular application: Settings>> Apps>> Select the app that you like to clear off the cache memory (For example, 'Clock').>> Storage>> Clear Cache.

3. Update software: Menu>apps>settings>software update>install. (If available.)

4. If the issue has not been resolved then reset the device:
Apps>settings> general management>reset.
Note: Kindly create a data backup of your device via smart switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
Remember the google password before resetting the device because it is required during the initial setup.

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Thank you for writing to Samsung.
Warm regard,
Samsung customer support