Original topic:

Problem in audio after system update

(Topic created on: 05-12-2021 11:10 PM)
302 Views
HisHolyness
Beginner Level 2
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Galaxy M
Yesterday I updated my Samsung galaxy m01.After that I am experiencing audio problem as the quality of sound is not good enough as I am using earphones while watching YouTube video. Plz help
6 Comments
drjeneth
Beginner Level 4
Galaxy M
Me too having the same problem after os update
cs_member8
Moderator
Moderator
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Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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krishbarnwal
Active Level 4
Galaxy M
Found a little help. Try setting the limit for audio over headset from volume bar> 3dot> settings icon> 3 dot > set audio limit and fix one value which you use. Done try playing the music at lesser volm than the limit. Please don't expect it to do wonders. It doesnt help much but patch updates are a little far now. I didn't find it out someone on YouTube found it out. Well share with other m01 users if you have time. Thanks.
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AgentDarkFury
Active Level 4
Galaxy M
Won't help
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AgentDarkFury
Active Level 4
Galaxy M
They've just released a patch for this issue
Install it and you're good to go!Screenshot_20210521-113333_Software update_10338.jpg
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kumar2111
Active Level 1
Galaxy M

Hi ,, After 23oct21 google update , my samsung m01s media speaker stopped working,,after recent google update, now it works intermittently as it feels,,

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