Too much heating problem near eye piece.. its only abt 40 days i buyed the mobile..i couldn't connect to 4G network. how can i use a mobile without network ..i used the same sim in other mobile ..no issue from sim card... problem is only with the mobile..even i have factory data reset..no use..only thing it shows is no service or no sim card.. Do something..had a trust in samsung mobiles... it has broken the trust..poor network stability.. do something
Dear Samsung Member,
Greetings from Samsung Customer Support!
Follow the given link to resolve heating issue:- https://www.samsung.com/in/support/mobile-devices/why-the-heating-issue-occurs-in-mobile-device/
Follow the bellow steps to check network settings:-
- Check device network mode settings
Settings > Connections > Mobile networks > network mode SIM1 or SIM2 > network mode.
- Check network operator settings
Settings > Connections > Mobile networks > Network operators > Select automatically > OK > Registered on network.
Note: We recommend to set device network operators as LTE/3G/2G (auto connect) mode.
If issue still persist or for further assistance, kindly register your concern in Samsung members app (Samsung Member > Get help > send feedback > Ask question/Error report)
Thank you for writing to Samsung.
Samsung Customer Support