Problem M31s device

[SKstar]

After software updates Samsung has decreased Sound quality why samsung ?????...?

[iMandeepMalik]

In m21 too

[animeshmodi]

Then, why will you purchase new device, if your previous device does not have problem. This is samsung strategy.

[Samsung_Support5]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[SKstar]

I have already attach error log file samsung.
Samsung your chor right ✅️