Original topic:

Poor service

(Topic created on: 07-15-2022 11:31 AM)
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Manoj768218
Beginner Level 2
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Galaxy M
I wrote to you many times that my phone sumsung m21 old audition is facing many problems after update to android 12 like (1) not able to make calls from direct call assistant menu and after always display is turned on its light Deem is not happening. this is two major... please give bug clean update soon...plz solve my problem as soon as possible..Didn't expect Samsung to give such a bad service.. Doesn't think anything about the customer. Just sold the product... it doesn't make any sense after that....
1 Comment
cs_member8
Moderator
Moderator
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Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. We would request you to register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
 
Note. please attach the error log file within 15 minutes of the error occurring.
 
Thank you for writing to Samsung.   
   
Warm Regards,
Samsung Customer Support

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