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Original topic:

Pink line issue on M52

(Topic created on: 08-13-2024 01:42 PM)
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Jyotismitakalita
Active Level 1
Options
Galaxy M
Hi Samsung,
Yesterday in my Galaxy M52 a pink line suddenly appeared and it's not going away. What is the solution of this? I read many comments that said that it appeared after the software update. I tried with error reports and it's not helping. Please can you advise what is the solution of this problem. It's really irritating to operate the phone with that pink line. 
6 Comments
somanath_sahu
Active Level 8
Galaxy M
Try to contact samsung customer care through samsung member app & then share your issue . Many M52 user got one time free display replacement at service center for free so you can also demand free display replacement(if your device is physically damaged) .
If it's not working then tweet your problem in twitter & mention samsung India.
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Galaxy M
Thanks for your reply. I did try yesterday Samsung support but their solution is not helping. I will visit the service centre and will see what solution they give. My phone is not physically damaged, so hopefully they solve the problem at no cost.
Solution
goodthings
Expert Level 5
Galaxy M
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue. Then go to service center for replace/repair it's. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
Galaxy M
Thanks for your reply. I have done error report. How to send log files along with error report?
goodthings
Expert Level 5
Galaxy M
It's automatically send by system immediately after send error report but please don't close Samsung Members App during this process untill complete. Thanks.
goodthings
Expert Level 5
Galaxy M
Your's most welcome to here.
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