Original topic:

Ping Issue in Freefire.

(Topic created on: 11-28-2021 10:25 AM)
259 Views
railkingsingh
Active Level 3
Options
Galaxy M
How i Solve this Problem?
When I'm Playing FreFire it alsays Having High Ping and When I'm Doing Speed Test Ping is Coming under (30ms).😭😭😭😭😭😭😭😭😭, I'm alsways losing match beacuse of this Issue. 
3 Comments
Galaxy M
I'm playing mech arena
But the ping is high most of the times.
Then I come to know that the issue isn't in my network or phone.
It's the game server 😂.
I stopped playing.
sfxut03
Active Level 10
Galaxy M
Bought a wifi
cs-member13
Expert Level 4
Galaxy M

Dear Samsung member,

Greetings from Samsung customer support.

Thank you for sharing your concern. And please follow the easy troubleshooting steps which might help to solve the issue.
Check space availability:

Is there sufficient space available on your device?
Kindly check the space on your device:
Path: Settings > Device Care >Storage

To improve the device performance there should be sufficient space. Request you to keep at least a ''minimum 20% internal memory free''.

Kindly check RAM in your device:-
Path: Settings>Device care>Memory.

To improve the performance RAM of the device should be free. So, clear the RAM memory once a day.
Check app cache
Does the device hang while accessing any particular Application/Game etc?

Please follow the below steps
1- Clear app cache through Device care:

Step1: Navigate to apps screen and tap on Settings.
Step2: Tap on Device care.
Step3: Tap on Storage.
Step4: Tap on CLEAN NOW.

Thank you for writing to Samsung.
Warm regard,
Samsung customer support

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