Original topic:

Phone is not showing recents app button

(Topic created on: 03-11-2022 06:51 PM)
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RGRAHUL
Active Level 5
Options
Galaxy M
My M31s is not showing me the recents app button. I dont know why but this has happened 2-3 times till now. It gets normal when I restart my phone. Can anyone tell why is this happening

image
See tthe recent button below.


6 Comments
Venkat9377
Active Level 8
Galaxy M
I think you have use S Secure app
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RGRAHUL
Active Level 5
Galaxy M
Means?
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Venkat9377
Active Level 8
Galaxy M
I have facing this problem on S Secure app
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RGRAHUL
Active Level 5
Galaxy M
I am facing this throught my UI.
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Devil6666
Active Level 7
Galaxy M
That is not a problem, s secure disable recent apps button when unlocking an app, it is programmed in that way.
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cs_member8
Moderator
Moderator
Options
Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

Thank you for sharing your concern. We acknowledge your query and apologize for the same. We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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