Original topic:

Phone automatically restarting

(Topic created on: 08-31-2022 12:21 AM)
327 Views
jain9989
Beginner Level 3
Options
Galaxy M
My samsung m12 restart automatically after a screen freeze please someone give the answer how to rid out of it.
This happened after the android 12 update it irritates when restarted

3 Comments
BooBooMan
Active Level 5
Galaxy M
Android 12 update fcuked up your motherboard. These low end processor can't handle Android 12 update. Either get ur MB replaced or get a new phone
sahil098
Active Level 1
Galaxy M
Bahi same proces h automatic restart hora h salli. Bekar compnny hogyi abh ye v kbhi kya dikt kbhi kya ise acha to mi thik h
cs_member8
Moderator
Moderator
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Galaxy M

Dear Samsung member,

Greetings from Samsung customer support.

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same and please follow the easy troubleshooting steps which might help to solve the issue.

There are two methods to disable the auto-restart function
Method 1: From the home screen swipe up or down to access the App Screen > Setting > General Management > Reset > Auto Restart > To Turn OFF auto-restart slide the slider toward the left.
Method 2: Go to 'Settings'>>Tap on 'Battery and device care'>> Tap on Three dots>>Tap on 'Automation'>>Disable 'Auto-restart at set times' if enabled

If you are facing this issue after installing any new application then uninstall that application.
Navigate to the Apps screen and tap on Settings>>Tap on Apps>>Tap on the desired app>>Tap on Uninstall>>Tap on OK

Reset settings: From the home screen, click on Settings>>General Management>> click on reset and then reset setting.

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to us.
Warm Regards,
Samsung Customer Support.

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