Original topic:

Phone Hitting issue in charging time

(Topic created on: 02-11-2021 10:36 PM)
133 Views
ARAF888
Active Level 3
Options
Galaxy M
When I charge my phone sometime I notice that my phone + charger both getting hitting 🙃.  I'm using Samsung m31 and using inbuilt box official charger. Can you anyone help me about. How to solve this issue. Thanks 😊🙏
5 Comments
Ehsank
Expert Level 5
Galaxy M
once remove mobile cover, and put mobile from display side while on charge and observe
0 Likes
Anikroyale
Expert Level 5
Galaxy M
Do you mean heating? If yes, then it is normal for the device and charger to heat up while charging, but it should not get too hot. If its getting too hot that you cannot hold your phone in your hand, then contact service center.
0 Likes
Eklavyaaa
Active Level 6
Galaxy M
minor heating is normal
0 Likes
ARAF888
Active Level 3
Galaxy M
yes, not to much hitting
0 Likes
Samsung_Support1
Moderator
Moderator
Options
Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please visit this mentioned link to resolve your device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/


For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

0 Likes