Last week I faced an issue where phone is capable for adaptive fast charging but due to cable issue I was unable to charge my phone properly every time I see is just cable charging only, but today I again saw that two times it was charging in fast charging mode, can anyone help me to find solution for the same. Should I change my cable or something else.
Your feedback can save my cost of new charging cable.
As per your concern, we would request you kindly perform the following steps to resolve your issue.
Make sure to connect the charger to a working power socket.
*Check the main socket by connecting any other appliance. *Check whether the connected device is working fine or not.
Check your charging cable and power adapter for any signs of damage, like breakage or bent prongs (3 pins of the adapter of the charger of your mobile device). Note: We recommend using a genuine Samsung charger and charging cable that you receive with a Samsung device.
Remove the charging cable and reconnect with a mobile phone. If the mobile phone doesn’t charge then check with another charger (If available). Note: Examine the charging port & charging cable to ensure there are no foreign objects blocking the charging cable.
In case the issue still occurs, please visit the service center for a physical inspection of your device with charger and charging cable. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/
