Original topic:

Pdf and documents files not opening in Dual Whatsapp

(Topic created on: 06-01-2021 08:46 PM)
127903 Views
Sonu1235
Active Level 1
Options
Galaxy M

I am unable to open pdf and documents files from Dual Whatsapp. And also the downloaded file not appearing in file folder. And after some days the old document and pdf files are not forwarding to other contacts....

I also reset my dual whatsapp account...and then also it didn't changed yet ...same problem

As I am using samsung galaxy m31s

But at the same time I am able to view/download the pdf file in main whatsapp.

(If we go to the main whatsapp stroage it's around 250mb....but all data was about 20gb was there and I can see through gallery and file manager...but in my dual whatsapp it shows data around 5gb(total) which is not shown in file manager nor gallery....)

If anyone knows the solution... comment below!..

Thanks!

315 Comments
Dahmashawi
Active Level 1
Galaxy M

Same for me...did you solve it?

Members_NuZnpGf
Beginner Level 2
Galaxy M

Even the older files can't forward. as it is not uploading!!!!

Anonymous
Not applicable
Galaxy M

I have the same problem exactly. 

BRamesh
Beginner Level 2
Galaxy M

I tried a workaround and it works every time. Close all the running apps and restart WhatsApp.. Then you can read the pdf.

0 Likes
ALTAF44
Active Level 1
Galaxy M

Dear hight is what after unboxing My samsung note 10 lite I had set one thumb as fingerprint lock but it was opening with 5 fingures after next update prob got solved.how can any one expect such a huge mistakes  from renowned  brand

0 Likes
Siplak
Beginner Level 3
Galaxy M

Yes it's very worst problem facing now a days...I thought that it was my dual wtsup prblm...nw I understood its every Samsung m31 user prblm...very worst of it...

       Samsung plz rectify this problem 🙏 as soon as possible!!

0 Likes
Sam63232
Beginner Level 4
Galaxy M
Same problem in A31
0 Likes
j7profan
Active Level 3
Galaxy M

Same issue on my A51. But it was perfectly working on my old J7 pro. Guess the issue is with the newer devices only

 

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Samsung_JjE44R4
Beginner Level 2
Galaxy M

Same problem Iam also facing 

0 Likes
zevpaz
Active Level 1
Galaxy M

There is a simple solution to this problem, until it is fixed by Samsung:

Just forward the file to your other (dual) Whatsapp on your phone. Wait fot the notification, open your dual and read your file.