Pdf and documents files not opening in Dual Whatsapp

[Sonu1235]

I am unable to open pdf and documents files from Dual Whatsapp. And also the downloaded file not appearing in file folder. And after some days the old document and pdf files are not forwarding to other contacts....

I also reset my dual whatsapp account...and then also it didn't changed yet ...same problem

As I am using samsung galaxy m31s

But at the same time I am able to view/download the pdf file in main whatsapp.

(If we go to the main whatsapp stroage it's around 250mb....but all data was about 20gb was there and I can see through gallery and file manager...but in my dual whatsapp it shows data around 5gb(total) which is not shown in file manager nor gallery....)

If anyone knows the solution... comment below!..

Thanks!

[Dahmashawi]

Same for me...did you solve it?

[Members_NuZnpGf]

Even the older files can't forward. as it is not uploading!!!!

[Anonymous]

I have the same problem exactly. 

[BRamesh]

I tried a workaround and it works every time. Close all the running apps and restart WhatsApp.. Then you can read the pdf.

[ALTAF44]

Dear hight is what after unboxing My samsung note 10 lite I had set one thumb as fingerprint lock but it was opening with 5 fingures after next update prob got solved.how can any one expect such a huge mistakes  from renowned  brand

[Siplak]

Yes it's very worst problem facing now a days...I thought that it was my dual wtsup prblm...nw I understood its every Samsung m31 user prblm...very worst of it...

       Samsung plz rectify this problem 🙏 as soon as possible!!

[Sam63232]

Same problem in A31

[j7profan]

Same issue on my A51. But it was perfectly working on my old J7 pro. Guess the issue is with the newer devices only

[Samsung_JjE44R4]

Same problem Iam also facing 

[zevpaz]

There is a simple solution to this problem, until it is fixed by Samsung:

Just forward the file to your other (dual) Whatsapp on your phone. Wait fot the notification, open your dual and read your file.