Original topic:

Overheating of battery while charging

(Topic created on: 06-27-2021 03:43 PM)
368 Views
Niko_Bellick
Active Level 1
Options
Galaxy M
I recently purchased, Samsung M11 four days ago.  But, I notice, it is overheating when I charge from 14% to 58% and warning ⚠️ sign comes up. I use a transparent plastic cover. Please,tell if I should visit the service center or not. 
9 Comments
vikas33346
Expert Level 1
Galaxy M
Now your phone normal or not
0 Likes
Niko_Bellick
Active Level 1
Galaxy M
I am sorry friend, I didn't get you.
0 Likes
vikas33346
Expert Level 1
Galaxy M
Present time this symbol shows or not
Niko_Bellick
Active Level 1
Galaxy M
I removed from charger and switched the phone on. It is working fine now. Should I charge again?
0 Likes
vikas33346
Expert Level 1
Galaxy M
Not bro you discharge near 20 percent then charge
0 Likes
AsadLion
Active Level 6
Galaxy M
Check out, background apps, its take so much processing from your phone cpu, remove third party charging apps and cleaners
Chaman17
Active Level 8
Galaxy M
Ok so after the one ui 3.1 update, your phone will be like a hot pan if you have enabled fast charging. There are some workarounds though if you wish to compromise. I too have Samsung M11.
1. Disable fast charging.
2. Remove phone cover if any while charging. 3. Preferably, charge your device at night times when room temp is low, or on a cool surface.
4. Don't drain your battery to low percentages. Preferably around 20%-30%, start charging your device. Also, don't go for 100%, ideally 80-85% is better for overall battery life.
4. Clear cache partition, turn off all animations, uninstall or disable unnecessary apps/bloatware, update necessary system apps, clear ram from device care, turn off background services, etc.
Niko_Bellick
Active Level 1
Galaxy M
Thanks mate. I will try to keep these things in mind and inform later if I still fave any problems. Take care buddy.
cs-member13
Expert Level 4
Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please visit this mentioned link to resolve your device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support