Overheating issue In Samsung M35

[prabhusai]

My Samsung M35 I have recently brought this device and it is heating so much this is my 5th error report and I even went to Samsunservice center and they asked to use it for 10 mins and the took my phone and checked the phone temperature with thermal screener gun after 5 minutes as it cooled for some time the centre is Full of A.C and my device shown 40 degrees in ac but they were telling no problem

I want a correct reply weather will you solve this or else I need to complain in the consumer helpline as other phones like F54 and A35 and A54 with the same specifications doenot have this problem as those devices are over 25000 rupees and this m35 is a 17000 device

The spec which you were showing about the vapour chamber cooling is of waste as I think is it present or not

I will send you the video of the temperature

The service center people are passing the time and not checking the device perfectly

I will not even play games I will just use it for normal usage

Video with temperatures and the apps I am using

[goodthings]

Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon also remove cover. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.

[Members_QwuoOA0]

I also having the same problem in my samsung m35 5g , whenever i use my phone after 10mins the phone getting hot 🔥 40-43°C  in normal indoor usage 

While gaming it goes 42-45°c  and also lagging 5g network drops when over heating ...then what should i do

[goodthings]

Your's most welcome to here.

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We have highlighted your concern to the dedicated team for further discussion on the case. They will contact you as soon as possible. You are our valued customer, and we appreciate your patience in this regard. We assure to provide you with the resolution as per the Samsung guidelines.

Warm Regards,
Samsung Customer Support