Original topic:

OneUi 5.0 is failure for M series

(Topic created on: 02-06-2023 10:31 PM)
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Dhruv_07
Active Level 4
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Galaxy M
As ios 16 was an failure (which was fixed asap) same OneUi 5.0 is failure for M series 

1.) There are so many problems like HDR video playback is not there. 😕 
2.) Blur effect not working properly. 😒 
3.) Mic are not working while doing video call. from WhatsApp and dialer.
4.) Many App crash take place.
5.) And many other problem in UI.

At last, this is the request to Samsung please fix this in OneUi 5.1

My device name is Galaxy M53 5G
Processor: MediaTek Dimensity 900
Screen: Super Amoled plus 
Refresh rate: 120Hz
Ram: 6GB
Storage: 128GB 

 😞Very Disappointed😔 

5 Comments
asmi7w
Active Level 3
Galaxy M
It's working great for M32 tho
emarld_22
Active Level 9
Galaxy M
I think m series devices are facing more issues as compared to the other series devices
Dhruv_07
Active Level 4
Galaxy M
Yes
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SachJi
Active Level 3
Galaxy M
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cs_member8
Moderator
Moderator
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Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same. We would request you to register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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